General FAQs
Are you Licensed?
Yes! I have a Massachusetts Food Service Permit which allows me to operate a cottage (i.e. home based) bakery. I also have my SERV Safe Manager's certificate and my Certificate of Allergen Awareness.
How far in advance should I book custom orders?As soon as you know the date of your event! Custom cookies sometimes require a specially made cookie cutter or decorative element that I will need to source and order. Running short on time? I will gladly accommodate your order if I have the availability! However, please know that I would only be able to work with the cookie cutters and decorations that I have on hand.
Where are you located?I live in Bernardston, Massachusetts, which is where my bakery is located. I do not have a storefront that you can visit (yet!) but every order helps me work toward that goal!
Do you deliver?Yes! Delivery within 20 miles of Greenfield, Massachusetts is included in all orders. If you live outside of that range, you may opt for shipping or set a meeting point within 20 miles of Greenfield, MA.
(Map for reference only. Addresses will be checked via Google Maps)
No worries at all! I'd love to talk with you about your event, the details of the person your celebrating, the occasion, the theme, the attendees, anything! I have a long personal history in the hospitality industry so I feel invested in your event and wanting it to be not only everything you've imagined, but as stress-free as possible.
How do I contact you?
On our website you can use the contact or quote forms. I also can be reached via Facebook Messenger or Instagram Direct Message.
Will you be a vendor at my event/other events?
I will happily consider participating in your event! My ability to do so will depend on my availability and the location and vendor fees particular to that event. Events that I am participating in will be posted to our social pages so check there to find our next market!
Do you wrap each cookie?
Custom cookies by the dozen are not wrapped unless requested. They are delivered layered into a bakery box with parchment paper dividers. Some pre-sale items are designed to be gifted individually and will be wrapped. The item description will always state if the item is to be wrapped. A wrapped item means that the cookie will be heat sealed into a cellophane bag.